Terms and Conditions

Time Frames

Invitations / Other Stationery

  • Approximately 6 weeks (excluding postage time) from receipt of deposit & design approval (subject to number of formatting changes).
  • Guest names and table/menu card details must be supplied a minimum of 30 days prior to specified delivery date.
  • Invitation wording & layout will be forwarded to you by email within 7 working days from receipt of deposit. This has to be checked and altered if required before sending back to us.

Ring Pillows / Signature Boards or Photo Canvases

  • Approximately 4 – 6 weeks (excluding postage time) from receipt of full payment.

Orders/Deposits/Final Payments

  • A minimum order of 25 invitations or stationery is required.
  • For custom design, we will provide a quote before commencement of order.
  • We require full payment of orders for ring pillows and signature boards or photo canvases, once design is confirmed.
  • Final balance of total order is to be paid before commencement of full production of product (approximately 6 weeks prior to specified delivery date).
  • A 20% surcharge will be incurred for additional invitation or stationery required after order has been completed and delivered in full (unless we have been advised in advance that quantity adjustments is required later on)
  • Printing in another language and or on both side of the card will incur additional charge.
  • We only accept payment by cheque or direct deposit (preferred method). Address details will be provided upon confirmation of order.
    Note: For payments via cheque - cheque will need to be cleared by the bank prior to commencement of sample mock up or final production.
  • Once a deposit has been made, quantities cannot be reduced by more than 10%.
  • Receipt of deposit indicates your acceptance of our terms and conditions.
  • Evafter Designs reserves the right to alter prices without notification. All prices quoted are in AUD.

Custom Designs & Products

  • A design of the invitation wording and layout will be forwarded to you via email.
  • A spreadsheet template will be provided for your final guest list via email. You will need to send this back to us with your guest details.
  • For any signature board or photo canvas orders - an electronic copy of the photo (approximately 1MB or larger) to be used, must be sent to us once deposit has been made.
  • It is the client’s responsibility to ensure all names, addresses, menu, wording (if applicable) etc are 100% correct before submitting it to us. We will not be held responsible from errors resulting from information supplied by clients.
  • A proof of your invitation will be forwarded via email for you to view after your order and deposit has been received. A maximum of 3 alterations (design/wording layout) can be made before final sample/mockup will be sent to you for your reference.
  • Once sample mockup has been sent no alterations can be made.
  • Variations between items are characteristics of the hand-made nature of our products. Fabric invitations will display pattern variations on each invitation.
    Note: This also applies to ring pillows and photo canvases.
  • We require an electronic copy of the image for photo canvases on the date of deposit.
  • Some materials utilised in our products are exclusive and are in limited supply. We therefore reserve the right to replace any component with a similar alternative should one become unavailable.
  • It is a condition of sale that our website details are to be printed at the back of all our stationery.

Delivery

  • All prices quoted include delivery charges for wedding stationery and ring cushions only (excluding international orders).
  • A flat fee of $10 will be applicable for any subsequent delivery of the one order. (ie should orders require a split delivery, arising from late confirmation of details to us or additional invitations required after initial order has been delivered or etc, than this fee will be charged)
  • Our products are delivered via registered post or at the discretion of Evafter Designs.
  • We take great care in packaging to ensure that your products reach you in perfect condition, however, we cannot be held liable for damages caused by third parties or circumstances beyond our control.

Refunds/Cancellation

  • No refunds will be given after receipt of final balance payment.
  • Once a deposit has been made, orders are not transferable and cancellations of parts of an order will incur a 20% cancellation fee of that portion’s total cost.
    Note: No refunds of deposit will be given for an entire order.
  • We will gladly replace any faulty products at no cost provided proof of faulty product is sent to us within 7 days of receiving it.

Please contact us if you require further information regarding our Terms & Conditions